Purchase Terms



  1. All products are covered by a minimum warranty of 1 year, protecting against manufacturer defects that may result in product failure.

  2. Payment Terms: Payment is required prior to shipping.

  3. Custom orders require a 100% deposit and cannot be cancelled under any circumstances.

  4. Unpaid accounts beyond the agreed terms may incur interest charges at the prevailing lending rates.

  5. Ownership of delivered goods remains with "Table Base Depot" until full payment has been received.

  6. Please make all check payments payable to "Table Base Depot."

  7. Wholesale items shipped directly from our containers are non-returnable, and sales are considered final. Any requests for return must be accompanied by a letter of approval and will be subject to review based on qualifying terms. The transportation costs, factory restocking fees, and any associated credit card fees will be charged. Approved returns must be received by our warehouse within 14 days.

  8. Whenever possible, we will accommodate customer delivery preferences. However, we assume no responsibility for warehousing of merchandise if the consignee is unable to receive the shipment. The delivery date is subject to factors beyond our control, such as customs clearance, fires, accidents, strikes, supplies, labor, and any other causes.

  9. As per industry standards, customers are responsible for return freight costs in the case of refunds or exchanges. Custom orders are non-returnable or exchangeable.

  10. Custom orders cannot be cancelled for any reason.

  11. "Table Base Depot" and its factories reserve the right to make design modifications to enhance the strength of our products without prior notice.

  12. Any special delivery requests, including appointments, inside deliveries, redirects, or power tailgates, are considered additional services and will incur additional charges. Prior written permission from "Table Base Depot" is required.

  13. Any legal issues or disputes will be subject to the jurisdiction of the Province of British Columbia Civil Resolution Tribunal.

  14. By making payment for this quote or invoice, you acknowledge and agree to our terms and conditions.

  15. In some cases, our products may require minor touch-ups, which are common in the furniture industry. We will make every effort to accommodate any necessary adjustments.

  16. Once the shipment has left our facility, the carrier assumes legal possession of the goods and is responsible for their safe arrival. We will provide assistance in resolving any issues that may arise, including filing freight claims on your behalf or arranging for a replacement item.

  17. A restocking fee of 50% will be applicable to returned orders that are not exchanged and are classified as simple buyer's remorse.

  18. Freight claims must be submitted within 2 calendar days.

  19. Although freight damage is rare, we strongly advise our valued customers to thoroughly inspect each shipment upon delivery. Any abnormalities, shortages, or damages should be noted on the delivery receipt. All boxes should be opened and contents counted to ensure a complete delivery. If the driver refuses inspection, please write "DRIVER REFUSED INSPECTION" while signing the delivery receipt. Failure to notate the delivery receipt will invalidate any claims for damaged merchandise.

  20. Any deficiencies must be reported within 3 days of product arrival.